We wish you a lovely stay!
At the entrances of the Hotel and in all common areas we have installed specific hand sanitizers and wipes.
Special signages are placed in public areas to remind our guests and visitors to observe body distancing. Clear signage is displayed to avoid overcrowding in elevators. All common areas and staff areas are cleaned and sanitized regularly and thoroughly. The corridors and hotel lobby are ventilated several times a day.
CHECK IN PROCESS
At the entrance all guests are monitored carefully and proactively through temperature checks. Luggage is being disinfected upon arrival. The reception area and hotel lobby are disinfected at least once an hour and regularly ventilated. The reception desk, payment terminals and room keys are disinfected on a regular basis before every check-in, after the check out and regularly during the day.
FOOD AND BEVERAGE DEPARTMENT PROCEDURES
At the entrances of the Restaurant and Bar we have installed specific hand sanitizers and wipes. At the entrances the guests are reminded to sanitize their hands and wear masks. Table setups are done according to social distance regulations. All guests as well as the staff members are monitored carefully and proactively through temperature checks for symptoms related to COVID-19. To minimize the spread of the Covid 19, the guests are asked to keep the body distancing, and to avoid helping themselves from the breakfast buffet. Instead our waiting staff, wearing personal protective equipment, assist and serve every guest. Physical menus have been replaced by QR codes that display the menus in the guest’s personal smartphones.
Our strict hygiene protocols ensure that rooms and amenities have been deep cleaned and disinfected for a safe use (Guest Rooms upon check-in, Minibar, bathrooms, etc.). Each guestroom is cleaned and disinfected. In-Room Guest Information (such as Guest Directories, Hotel Brochures, Wellness, or Room Service Menus) are handled digitally (with a QR Code for access). Our soft furnishings are disinfected thoroughly. Complimentary sanitizing hand wipes and gels are provided upon request. Cleaning staff work with gloves while maintaining body distancing. Electrostatic sprayers are used to provide precise and complete application of disinfectants.